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Return Policy – Cinder

Return Policy

Return Policy

Last updated: 4/4/2025

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Returns

We accept returns within 7 days of delivery.
Proof of purchase is required.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We’ll gladly offer a replacement or refund.

Please include:

Proof of purchase.
A clear photo of the item and the packaging.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
We do not provide prepaid return labels unless specified.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Questions?

Feel free to contact our support team at contact@cinderclothing.com